Welcome to the GoGo Game top-up platform (hereinafter referred to as the "Platform") operated by PT Logika Solusi Indonesia (hereinafter referred to as "we", "us" or "our"). This Privacy Policy is intended to inform you of how we collect, use, store, disclose and protect the personal data provided by you or generated by us in the course of your use of the Platform's services, and to clarify your rights in respect of your personal data.
This Privacy Policy is formulated pursuant to Indonesia's Personal Data Protection Act (Undang-Undang Perlindungan Data Pribadi, hereinafter referred to as "UU PDP"), Electronic Information and Transactions Act and other relevant laws and regulations. By registering, accessing or using the services of this Platform, you are deemed to have read, understood and agreed to all the provisions of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use the services of this Platform.
This Privacy Policy is an integral part of the Platform's Terms and Conditions and has the same legal effect as the Terms and Conditions. We reserve the right to revise this Privacy Policy from time to time in accordance with changes in laws and regulations or business adjustments. The revised content will be notified to you through Platform announcements or other means. Your continued use of the Platform's services shall be deemed as your acceptance of the revised Privacy Policy.
To provide and optimize the Platform's services to you, we will collect your personal data within the necessary scope, including but not limited to:
Account Registration Information: Name, username, email address, mobile phone number, password, etc. provided by you when registering a Platform account;
Game-related Information: Game account ID, game character information, game server information, etc. bound by you, which is used to complete the game top-up service;
Transaction and Financial Information: Your top-up records, Platform account balance information, transaction order information, payment method-related information (such as bank account last four digits, electronic payment account identifier, etc.), which is used to complete Indonesian Rupiah (IDR) top-up, game product purchase and transaction settlement;
Usage Behavior Information: Log records of your visits to the Platform, page browsing records, service usage preferences, etc., which is used to optimize the Platform experience and provide personalized recommendations;
Other Necessary Information: Other information collected in accordance with legal and regulatory requirements or to ensure service security, such as identity verification-related information (if any).
The personal data we collect will only be used for the following legitimate purposes:
To create and manage a Platform account for you, ensuring your normal access and use of the Platform's services;
To process your top-up, purchase and agent top-up requests, complete the transaction process and feed back the transaction results to you;
To ensure the security of the Platform's services, prevent fraudulent activities, account theft and other illegal and irregular behaviors, and maintain transaction order;
To optimize the Platform's functions and service experience, and provide services and recommendations more in line with your needs based on your usage preferences;
To send you service-related notifications, such as account security reminders, transaction notifications, policy update notifications, etc.;
To comply with the requirements of relevant Indonesian laws and regulations and cooperate with the legitimate investigations of regulatory authorities.
We attach great importance to the security of your personal data and will adopt industry-standard security protection measures, including but not limited to data encryption, access permission control, security audit, etc., to prevent your personal data from being accessed, used, disclosed or tampered with without authorization.
Your personal data will be stored on servers located in Indonesia that comply with legal and regulatory requirements. Unless otherwise agreed by you and in accordance with the relevant provisions on cross-border data transmission, we will not transfer your personal data outside Indonesia. The data storage period shall be the shortest time necessary to achieve the purposes stated in this Privacy Policy. After the expiration of the storage period, we will securely destroy your personal data in accordance with the law.
Except for the following circumstances, we will not disclose or share your personal data with any third party:
With your explicit consent or authorization;
To complete the game agent top-up service, disclose the necessary game account information and transaction information to the corresponding game developer or operator (only for top-up verification and arrival confirmation);
Disclose necessary information to third-party partners who provide us with payment, technical support and other services (such third parties shall comply with data protection obligations and may only use the relevant data within the scope of services);
Pursuant to the mandatory requirements of Indonesian laws and regulations, judicial authorities or regulatory authorities;
Disclose within a reasonable and necessary scope to protect our legitimate rights and interests, the security of the Platform or the legitimate rights and interests of other users.
Pursuant to Indonesia's Personal Data Protection Act, you have the following rights in respect of your personal data:
Right of Access: The right to inquire about the collection, use and storage of your personal data;
Right of Correction: The right to request us to correct inaccurate or incomplete personal data;
Right of Deletion: The right to request us to delete your personal data in circumstances that comply with legal and regulatory provisions;
Right to Withdraw Consent: The right to withdraw consent to the processing of personal data (which may result in the inability to use some Platform services normally).
If you wish to exercise the above rights, you may submit an application to us through the Platform's customer service channels. We will process and feedback within the time limit specified by laws and regulations.
If you have any questions, complaints or suggestions regarding this Privacy Policy or personal data protection, you may contact us through the following methods:
Company Name: PT Logika Solusi Indonesia
Customer Service Email: support@gogogame.store